Terms you will meet

A short dictionary of words used throughout Kreativlo. Terms specific to one module are explained in that module's own glossary.

Accounts and companies

Account : Your personal identity in Kreativlo — one email, one password. An account follows the person, not the company. If you move to another employer who also uses Kreativlo, it stays the same account.

Company (organisation, tenant) : One business entity subscribing to Kreativlo. All data — employees, attendance, payroll — belongs to a single company and is never mixed with another's.

Membership : Your seat in a company. One account can hold seats in several companies at once. The membership is what carries your job title, department, and manager.

Company group : An umbrella over several companies belonging to one customer — for instance a holding with three entities beneath it. A group exists for consolidated reporting; each company's data stays separate. More.

Seats : The limit on how many members you may invite, set by your subscription.

Applications and subscriptions

Module : One Kreativlo product — Kreativstaff (HR), Kanari (CRM), Finara (Finance), and so on. Each module can be bought separately.

Active subscription (entitlement) : A company's permission to use a module. Modules that are not subscribed to do not appear in the app launcher.

Trial : 14 free days when you first create a company.

Grace period : The 3 days after a subscription lapses, during which the applications still open so you have time to renew. After that they lock — the data stays safe, it simply cannot be opened.

Roles and permissions

Role : A bundle of permissions your administrator gives you, such as "HR Admin" or "Employee". Your role decides which menus appear on your screen.

Company owner (org owner) : The highest role within a company. Only the owner can handle billing and subscriptions.

Company administrator (org admin) : Runs day-to-day operations — inviting members, assigning roles — but does not handle payments.

Approver : The person who decides your requests. Determined by the organisation structure, not by your role.

Workflow

Request : Something that needs approval — leave, overtime, a claim, an attendance correction, and others.

Approval chain : The sequence of people who must approve before a request is considered settled.

Escalation : The automatic reminder that moves a stalled request up the chain.

Draft : Saved but not submitted. Not yet visible to anyone but you.

Final : Locked and no longer changeable. Corrections must go through a separate correction.

Words that get confused

Term	Does not mean
Account	Employee. An account can exist without being registered as an employee anywhere.
Membership	Registered employee. Someone can hold a seat while their employment data is still incomplete.
Role	Job title. "Finance Manager" is a job title; "Finance Approver" is a role.
Grace period	An extension. It only delays the lock; it does not extend the subscription.
Final	Paid. A final payroll run means the figures are locked, not that the money has been transferred.

Not here?

Each module guide carries its own glossary for terms specific to that module. If it is still missing, ask us.