Clock in and clock out

The daily routine at Attendance → My Attendance. This page also covers what to do when you forget.

One working day

Morning: clocking in

• Open Attendance → My Attendance.

• Look at the "Ready to clock in?" card. There are five checks:

  Check	What a failure means
  Today's schedule	A holiday, you are on leave, not a working day, or attendance is not open yet
  Location	No location signal yet, or you are outside the office radius
  Location accuracy	The signal is too coarse — usually because you are deep inside a building
  Face verification	Your face is not enrolled although it is required
  Work mode	WFH is selected but no approved WFH request exists

  Every failing row carries a fix button on its right. Press it — the system takes you where you need to go.

• Press the large power button. A three-step wizard opens:

  Step	What it holds
  1. Mode & location	Choose Office or WFH; a map shows your distance to the office
  2. Verification	Take a face photo — required or optional depending on company rules
  3. Confirm	A summary, plus a lateness reason if you are late

If you are late, the reason is mandatory

Step 3 will ask for a reason and cannot be skipped. Minimum three characters.

Your manager reads it when reviewing monthly attendance. Writing "stuck in city centre traffic" is far more useful than leaving it blank and being asked a month later when you have forgotten.

Evening: clocking out

Press the same button — now reading Clock Out.

Leaving before your shift ends needs a reason

The system refuses an early clock-out without one. The reason you give enters your manager's queue as an Early Departure request, to be approved or rejected like any other.

If you forget to clock in or out

Do not leave it. A day without a clock-out has no working hours counted, and that feeds straight into the figures payroll reads.

Two ways to fix it:

• On the month summary card, the "Days without clock-out" figure shows how many are affected. Press Request correction →.

• Or open the history, click the row for the wrong day, then press "Something wrong? Request an attendance correction" at the bottom of the detail.

More about attendance corrections →

What the My Attendance page holds

Part	What it holds
Clock card	A running clock, today's status, the clock in/out button, hours worked today, your office, face enrolment status
Month calendar	A colour per day: green present, amber late, red absent, blue leave
Month summary	Present · Late · Absent · Leave · Total hours · Days without clock-out
Ready to clock in?	The five checks — only shown before clocking in
Your attendance rules	Shift, clock-in window, lateness threshold, radius, face requirement, early-departure tolerance, automatic clock-out
Map	Your position against the office radius; can be collapsed
History	A table for the current month — click a row for full detail

One day's detail

Clicking a history row opens all the evidence for that day:

• The clock-in photo and its location on a map
• Distance from the office and the location signal's accuracy
• Work mode, and its source (phone app or web)
• The name of the attendance rule in force that day
• The lateness note you wrote
• Early departure status with your manager's note
• A marker if the clock-out was performed automatically by the system
• The result of the face authenticity check

Why employees can see all of this

This is the evidence that settles an attendance dispute. Previously only managers could see it — for data concerning your own entitlements, that is backwards.

Common problems

What you experience	Cause	What to do
The clock-in button is dead	Outside attendance hours, or no office/shift assigned	Check the opening time; contact HR if the assignment is missing
"Outside the office area" while at the office	The location signal is imprecise	Step outside briefly, wait for a stable signal
Location accuracy keeps being refused	You are deep inside a building	Try near a window, or use the phone app
Face not recognised	Poor lighting, or a change in appearance	Re-enrol your face somewhere well lit
Forgot to clock out yesterday	—	Request an attendance correction