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HR Services
One page with five tabs, holding the less frequently used requests — plus the place your documents are kept.
Attendance correction
For fixing a day recorded wrongly: a missed clock-in, a missed clock-out, or the wrong time.
| Field | Required | Note |
|---|---|---|
| Date | ✔ | Cannot be in the future; the backdating limit is set by your company |
| Clock-in / clock-out time | one of them | Enter the time that should have been recorded |
| Reason | ✔ | At least five characters |
| Evidence | depends on rules | For example a screenshot of a message to your manager |
An approved correction rewrites the attendance record
The corrected figure feeds into the Monthly Recap, and the Monthly Recap is what payroll reads.
So submit corrections before that period's payroll is finalised. After that, the correction can only take effect in the following period.
Letters
| Field | Required | Note |
|---|---|---|
| Letter type | ✔ | Employment, income, residence, or other |
| Purpose | ✔ | The clearer it is, the faster it is processed |
| Addressed to | — | For example a bank's name |
| Evidence | depends on rules | For example the bank's form |
Once approved, HR uploads the document and a Download button appears on your request row. It is also stored in the My Documents tab.
Business trips
| Field | Required | Note |
|---|---|---|
| Destination | ✔ | At least two characters |
| Purpose | ✔ | At least five characters |
| Departure & return | ✔ | How many days' notice is required is set by your company |
| Mode | — | Air, rail, road, or other |
| Estimated cost | ✔ | Determines the approval route |
| Advance | — | Cannot exceed the estimate |
The estimated cost decides who approves
Companies usually arrange for low-value trips to be approved by the direct manager, while anything above a threshold rises to a higher level.
Which means an underestimate is not merely inaccurate — it sends your request down the wrong approval route.
Shift swap
Two stages, and the order is deliberate:
Your colleague agrees first. You pick the colleague, your date, and their date. They receive a notification and press Accept or Decline on their own Shift Swap tab.
Only then does the manager decide. A manager is never asked to decide before the colleague has agreed.
Without that order, managers would approve swaps their colleague then declines — with the schedule already changed.
My Documents
The fifth tab is not a request but the destination: documents in your name — contracts, certificates, and letters HR has issued.
You can also upload your own, limited to the Certificate and Other categories:
| Field | What it holds |
|---|---|
| File | PDF or image, maximum 10 MB |
| Title | The document name, for example "Safety Certificate" |
| Category | Certificate or Other |
Other categories — contracts, decision letters — can only be filled by HR, because those documents must originate from the company.
Early departure
Not a form. It forms itself when you clock out before your shift ends and give a reason.
It appears in your manager's queue as Early departure, and its decision attaches to that day's attendance record — not to a tiered approval chain like other requests.