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Expense claims
My Requests → Claims. For costs you paid up front and want reimbursed.

Step by step
Open My Requests → Claims, then click New claim.
Read the company rules box above the form first. It states the per-category limit, the monthly quota, and the amount above which a receipt becomes required — all before you fill anything in.
Choose the category, then enter the amount in rupiah. The minimum is Rp 1,000.
Write the note if it is asked for — say what the spend was for, not just what it was. Your approver decides without having been there when you paid.
Attach the receipt if the amount is over the receipt threshold. A photo or a PDF are both accepted.
Click Send. Once submitted the contents can no longer be edited — only cancelled, and only while the status is still Pending.
The form
| Field | Required | Note |
|---|---|---|
| Category | ✔ | Transport, meals, medical, equipment, and others |
| Amount | ✔ | Minimum Rp 1,000; increments and limits can be set by your company |
| Note | depends on rules | |
| Receipt | depends on rules | Photo or PDF |
Receipts can be required only above a threshold
Your company can arrange for small claims not to need a receipt, while anything above a certain amount does.
The threshold appears in the company rules box above the form, so you know before filling it in.
Where claims end up
Approved claims can be paid with your salary
Depending on company settings, an approved claim may be paid together with the following period's salary rather than as a separate transfer.
If your claim is approved but the money has not arrived, check first whether your company works this way — ask HR or Finance.
Common problems
| Message | What it means | What to do |
|---|---|---|
| Amount below the minimum | The value is under Rp 1,000 | Combine it with another claim where possible |
| Exceeds the category limit | The company caps this category | Check the rules box; submit within the limit |
| Receipt required for this amount | The value crosses the receipt threshold | Attach the receipt |
| Monthly quota exhausted | You have reached this month's claim limit | Submit next month |

